About Moving Companies

Consumer complaints against moving companies have been rising. Following are some tips that can help your move go smoothly.

• Get a binding estimate from the moving company. Make sure the amount is written in the contract.
• Inquire about their on-time record and other complaints with the local Better Business Bureau or consumer complaints department.
• Movers are limited by law regarding what they can give you for lost or damaged goods. To cover potential damage, check existing homeowner's or renter's policy.
• Ask about expected gratuities and write into contract.
• Have the contract include a guarantee of how many hours the job will take, allowing an overrun of no more than 10%.
• Be sure all charges are listed on contract.
• Inform the moving company of how many stairs are at your new home.
• Watch loading and unloading and examine all items carefully before signing a receipt.
• Document an inventory of your belongings before you pack.